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Skip to content MENU MENU About Agility Menu Toggle About Agility Why Agility Our People Tools and Experience Privacy Policy I.T. Services and Projects Menu Toggle Managed I.T. Services Menu Toggle Managed I.T. Services Anti-Virus & Anti-Malware 24 Hour Help Desk Remote User Mgt Remote Network Mgt Backup MFA – Security Co-Op MSP Deployment I.T. Security Menu Toggle I.T. Security I.T. Network Security Services Firewall Pen Testing Pen Testing (applications) Phishing Testing Firewalls Two Factor Authentication Anti-Virus & Anti-Malware Menu Toggle Cylance Cloud Migrations Menu Toggle Migration Management Email Migration Server Migration Microsoft Azure Email Migrations Office 365 Menu Toggle Microsoft Office 365 Suite Migration & Management Microsoft Azure Sharepoint Online Purchasing O365 Suite Menu Toggle Additional O365 Info SharePoint O365 For iPad O365 Free Trial Wireless Networks Menu Toggle Wireless Networks Wireless Products / Services Installation Assessments Cisco Meraki I.T. Audits Menu Toggle Audits & Assessments Request Network Evaluation Business Continuity Menu Toggle Business Continuity Back Up Disaster Recovery Fail-Over Virtualization Menu Toggle Remote Desktop (RDS) Vmware Hyper-V Virtual Desktop (VDI) Menu Toggle Desktop Virtualization Network Services Menu Toggle vCIO Engagements I.T. Outsourcing Hourly Services Help Desk Services Urgent Support I.T. Audits & Assessments Agility Network IT Services Careers Menu Toggle Careers Sales I.T. Executive Senior Consultant Network Consultant More About Agility Careers Join Our Team Contact Menu Toggle Contact Locations Schedule Sales Call Book Chicago IT Firm Time Client Portal (877) 244-5489 (877) 244-5489 Managed I.T. Services Experienced Staff & Robust Apps for High-End Efficient MSP Deployment MANAGED I.T. I.T. Security Projects, Compliance, Vulnerability & Penetration Testing I.T. SECURITY Computer Network Services Assessments, Strategic Planning, Business Continuity NETWORK SERVICES CLOUD, MICROSOFT AZURE, OFFICE365 Gold Partner. Migrations, Licensing, Security CLOUD AZURE & O365 About Agility I.T. Services and I.T. Areas of Expertise #1 ABOUT AGILITY Since 1994 Agility has been providing I.T. Computer Network Services to SMB and Mid-Market Firms (for profit, non-profit, and organizations alike). Two offices - headquartered in the Chicago. Agility provides the I.T. Services above across the Midwest as I.T. becomes less bound to geography every day. #2 ENGAGEMENT TYPES Full Outsourcing: Strategy to 24 Hour Helpdesk. I.T. Projects ( see a list of Agility Networks I.T. Specializations ). Staff Augmentation. Agility is not a Recruiting Firm or 'Subcontractor' (from Help Desk to vCIO Services everyone is Full-Time) #3 AREAS OF EXPERTISE Each one of these areas has three or four sub-items so that you can read and see our information on the exact area where you are seeking additional help from an outside source like Agility. Below they have been listed-out so you can jump directly to the information you need. Why Chose Agility? Sincere Differentiators to Consider Three Team Tiers Agility Networks has built a team of professionals de sign ed to cover all I.T. need of their clie nt ’s including Help Desk, Network Consultants, Senior Consultant and vCIOs. This depth of support is a balance between technical expertise and busines s insight . Agreements Very Flexible Agility has built flexibility in their agreements and make a commitment to earn good standing with our clients each day. Meet our Business Development team and see why client s work with as good partners not out of obligation. Efficient Spend Agility helps clients look at their I.T. spend holistically as they become the gatekeeper s to how clients invest in technology , manage total cost of ownership and ensure technology performs with minimal risk . Tech E&O Insurance When choosing a n I. T. partner, make sure they are protected. Agility has a keen understanding of the risks inherent in I.T and maintain s Technol o gy Errors and Omissions and robust commercial liability policies to protect clients against the unexpected. Vendor Management The task of managing the depth and breadth of I. T. vendors each company relies upon can be a challenge . Agility assumes the responsibility of managing our clients’ vendor relationships to ensure they are appropriate for their technical needs, budget, and support . Multi-Industry Experience Agility has enjoyed working with clients across every vertical over 27 years. These years of service have taught Agility that an experienced professional team, best-in-class technology, and well-conceived processes are the formula for serving any client in any industry. 26 Years Serving Client Since 1994, when Agility was founded, the concept of Managed Services and outsourcing I.T. support was in its infancy. In the following 27 years servicing 100s of clients, Agility stayed in front the latest technology, I.T. System management methodology, Process and the right people. Accountability It’s impertative each client can hold their IT departments accountable. Agility has built process, communications and the visibility into how we support each I.T. environment. Agility clients well informed and benefit from a strong partnership. Ticket Portal Agility maintentence tasks, help desk calls, and events related to our clients network are all documented in a well structured ticketing system. Agility offers clients access to this information via a ticket portal which tracks these activities in near real time. Technology Agnostic To best serve their clients , Agility has remained technology agno stic . Each client has uniques I.T needs which are driven by budget, performance, security among other factors . Agility has built their team, support technology and processes around this agnostic approach . 24 / 7 Help Desk and Remote Access At the heart of Agility Network’s Managed Services model is their 24/7 Help Desk. As the first line of defense for most issues, the Agility help desk team often starts the engagement, documents the event, and, most importantly, takes care of the client. vCIO and Strategic Planning Agility vCIO’s can engage with client leadership at various times throughout the year to build log term strategy, help execute on large projects, and ensure technology serves the organization’s needs well. Agility Management Platform The Agility Management Platform is the core set of technologies used to support client network s . These tools cover the spectrum of purpose including, monitoring, management, patching, remote access, scripting among others key functions centralized for the Agility team to access. Microsoft Gold Partnership As a Microsoft Gold Partner, Agility has the skills and experience to help clients implement and manage Microsoft technology and manage t heir ever-increasing licensing demands. The Agility team helps clients across the entire Microsoft ecosystem of products and services. Agility Partnership For over 27 years, Agility has built relationship with firms and technology vendors w hos e services may be valuable for our clients. We ensure these entities will deliver on their commitments and represent our interests in taking care of our clients. Contact Us Managed Services Simply Pay One Fee - Agility's Help Desk Calls have No Fee. MANAGED I.T. I.T. Security Talk to Agility at any Time for Audit, Project, Pen Testing. As it must be, Security is Interwoven into Every Network Component. I.T. SECURITY Computer Network Services SMB or Mid-Market - What an Internal Staff does, Agility can Take on the Repsonsibiity and Accountability (24x7x365). NETWORK SERVICES From The Owner Agility has been servicing companies and NFP Organizations for over 27 years managing and securing their information technology and core business offerings much like what we can do for you. When companies need I.T. services outside their core capabilities of their internal expertise an...